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The Hub Plus

Supporting the Primary Care Workforce Through Scalable Online Learning

Client Overview

The Hub Plus is a not-for-profit organisation dedicated to supporting the Primary Care workforce within General Practice. With a people-first ethos, The Hub Plus focuses on wellbeing, professional development, and personal growth — empowering individuals and teams to deliver high-quality patient care and public services.

Operating as a Single Point of Access, The Hub Plus provides a wraparound support system for colleagues across Derby, Derbyshire, and beyond, offering trusted guidance and development opportunities tailored to the realities of Primary Care.

The Challenge

As The Hub Plus expanded its support and training programmes, there was a growing need for a robust and flexible online learning platform that could support:

Key challenges included:

A diverse Primary Care workforce with varying training needs
Clear reporting for stakeholders and funders
Insight into course uptake, engagement, and outcomes
Management of high-demand courses and waiting lists
Delivery of multiple learning formats, including webinars, live sessions, and video training
Issuing certificates and attendance records efficiently

Existing systems lacked the flexibility and visibility required to manage programmes at scale while maintaining a positive experience for both users and administrators.

The Solution

The Hub Plus partnered with Continuum Learn to deliver a tailored LMS solution designed for non-profit organisations and workforce development programmes.

The LMS provided a central platform where The Hub Plus could manage, deliver, and evaluate its online learning programme with confidence.

Flexible Learning Delivery

The platform supports a range of learning formats, including:

  • Live training sessions
  • Webinars
  • On-demand video courses

This enables The Hub Plus to meet the varied needs of the Primary Care workforce while offering accessible learning opportunities.

Advanced Control & Reporting

Continuum Learn gave The Hub Plus full visibility and control over their learning programmes, including:

  • Detailed reporting for stakeholders
  • Clear insights into learner engagement and course performance
  • Group and individual user management
  • Waiting list functionality for popular courses
  • Real-time tracking of attendance and performance

This level of reporting has strengthened programme evaluation and accountability.

Certification & Engagement

The LMS enables The Hub Plus to:

  • Issue performance and attendance certificates automatically
  • Capture engagement data in real time
  • Assess training impact across cohorts

Each course delivered through the LMS adds measurable value to users while supporting continuous improvement of training programmes.

A Platform That Supports Growth

Since implementing the Continuum LMS, The Hub Plus has gone from strength to strength, with each new course enhancing its support offering.

Key benefits include:

  • A user-friendly interface appreciated by both learners and administrators
  • Simplified course management
  • Improved engagement across programmes
  • Consistent delivery of high-quality content

User numbers have grown year on year, reflecting the success and accessibility of the learning platform.

The Results

68% Year-on-year growth in active users
Real-Time Reporting and insights
Simplified Course and user management
1900+ Online courses and webinars delivered

Value-Led Pricing for a Not-for-Profit Organisation

As a not-for-profit organisation, affordability and flexibility were critical. Continuum Learn offers:

Flexible per-user pricing
Cost-effective scaling aligned to budget
No enterprise-level financial barriers

This pricing model enables The Hub Plus to grow sustainably while continuing to invest in high-quality learning and support services.

The Outcome

Continuum Learn has become a core component of The Hub Plus's digital learning strategy, supporting the delivery of high-quality training for the Primary Care workforce.

By combining:

  • Flexible learning delivery
  • Advanced reporting and engagement tracking
  • Simple administration
  • Cost-effective pricing

The LMS continues to empower The Hub Plus to support wellbeing, professional development, and workforce excellence across Primary Care.

Key Takeaway

Continuum Learn enables not-for-profit organisations like The Hub Plus to deliver impactful, scalable online learning — without compromising on usability, insight, or budget.

Through accessible technology and a people-first approach, the platform supports growth, accountability, and lasting value.

Ready to transform your learning delivery?

See how Continuum Learn can help your organisation achieve similar results.